Date: March 17, 2020
Subject: Locked Room – Facility Closures
Both the provincial and federal government have made recommendations for people to ‘stay home’ & do their part to socially distance to prevent further community transmission of COVID-19. The health, safety and well-being of our employees, patrons and the people of Calgary is our top priority. While there is no official mandate from the government at this time but we have made the decision to help reduce the potential spread of COVID-19 by closing the doors of our facilities to the public.
This closure is effective staring Tuesday, March 17th and is inclusive of The Locked Room (Northeast, Southland and Southeast), as well as Archery Games Calgary and Axe Games. This closure will last through at least April 15th, 2020, but may be extended as this situation evolves.
Patrons with existing or upcoming bookings have been contacted, bookings cancelled, and full refunds back to the source of payment have been initiated (please allow up to 5 business days for processing). If you have a booking after April 15th and would like to cancel it at this time for a full refund please contact us.
The Locked Room will be waiving all cancellation fees during the COVID-19 outbreak & issuing full refunds for any upfront cancellations.
We believe that all Albertans must do their part to help reduce the transmission of COVID-19.
(on behalf of The Locked Room Management Team)